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Inspiring
September 26, 2019
Answered

After Effects crashes while using Puppet Pin tool

  • September 26, 2019
  • 2 replies
  • 4057 views

I have this problem with After Effect

How it can be solved

 

Please see the video in the attachments

 

 

 

 

 

 

 

 

 

 

Title edited by Mod

This topic has been closed for replies.
Correct answer sah85043213
iam use tool from microsoft it's name TotalSystemCare that Problem solved

2 replies

Community Manager
September 27, 2019

Hi there,

 

Sorry to hear that. I checked the video recording and I can see that After Effects crashes while using Puppet Position Pin tool. 

 

  • Which version of After Effects are you using?
  • As @Mo_Moolla suggested, please try resetting the preferences. You need to press the keys before you start the application and hold it till you get the dialogue box. It should work.
  • Have you tested the issue with a new project with different assets?

 

Looking forward to your response.

 

Thanks,

Shivangi

 

Inspiring
September 27, 2019

I'am using After Effects CC 2019 Version 16.0.0(Build 235)
I have tried with many projects
The same problem every time

 

Mo Moolla
Legend
September 26, 2019

Hi 

 

It seems your puppet pin tool is suddenly doing an autotrace for some reason

 

Delete yoyr preference file and see what happens

 

Let us know what happens after you try this

 

Mo

Inspiring
September 26, 2019
Nothing happens when I press the buttons while the program is running !!
imeilfx
Inspiring
September 26, 2019

As Mo_Moolla recomended: Press Ctrl+Alt+Shift while application (AE) is starting - tot while is running.