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Lacey32543794019m
Participant
September 26, 2023
Question

After Effects crashing

  • September 26, 2023
  • 2 replies
  • 153 views

I just installed After Effects for the first time but everytime i try to open it , it crashes and shows this.

This topic has been closed for replies.

2 replies

nishu_kush
nishu_kush
Legend
May 22, 2024

Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

J
Community Manager
jenkmeister17177426Community Manager
September 26, 2023
We believe this may be being caused by a recent update to the Home Screen in AE. You can test this theory by directly opening an .aep project file (double click on it) and see if that allows AE to open. If that's the case, we are working to get a fixed Home Screen out today that will be updated automatically.
 
 
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