After Effects Crashing constantly Windows 10 and Windows 11

Forum|Forum|8 months ago
June 24, 2025
2 replies
232 views

Using the latest version of After Effects - both my main Desktop machine (Windows 11) = and laptop (Windows 10) are freezing and crashing. Graphics and Video.

No other app is causing this. Most often triggered when TAB through windows to different apps.

Please sort this out. Not acceptable.

Crash

J

Joddi

Participant

I have the same ISSUE, and this is very bad as I can´t work with “flow” and I need to restart the program again an again. I have windows 11 (with woindows 10 no problems)

nishu_kush

Community Manager

Hi there,

Sorry to hear about the issue. Could you share more details about the issue? Are there any error messages? What are your system specifications (CPU, GPU, RAM, OS version)? Can you try running After Effects in Safe Mode with third-party plug-ins disabled and see if that helps?

Let me know how it goes.

Thanks,

Nishu

J

Joddi

Participant

Exact the same, the crash occurs in After Effects when in "TAB" to switch between different windows - for instance between Windows Explorer and AFX or Photoshop and AFX. (here is the screen)

N

No safe-mode does not help. No 3rd Party plug-ins.

MSI
Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz (2.30 GHz)
32,0 GB (31,8 GB usable)
Windows 11 Pro
25H2

Please fix it because I’m paying each month for a sowtware I can´t use.

nishu_kush

Community Manager

Hi there,

Sorry to hear about the crash. Could you share your system specifications (CPU, GPU, RAM, OS version)? Are there any crash reports or error messages? For testing, can you try running After Effects in Safe Mode with third-party plug-ins disabled and see if that brings any change?

Let me know. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,
Nishu