Skip to main content
January 6, 2026
Question

After Effects crashing on startup

  • January 6, 2026
  • 3 replies
  • 135 views

When i try to launch After Effects this message pops up.

 

After Effects

After Effects can’t continue: An unexpected error has occurred and After Effects will now shutdown.

Please check you have the appropriate permissions to launch After Effects as well as read/write access to the After Effects preferences folder.

If any other error messages were displayed prior to this, please review, and resolve if possible.

3 replies

ToolfarmJP
Community Expert
Community Expert
January 9, 2026

Would you try to open AfterFX.exe by Run as administrator (right-click option menu)?

 

 

nishu_kush
Legend
January 7, 2026

Hi Nico.rivera,

 

Sorry to hear about the issue. Please try the steps in the following article: https://adobe.ly/4jE2rG4

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

Community Expert
January 7, 2026

Could you please give us system specifics?

Are you on a network and/or might there be permissions needed (like from an IT Dept.) to run the software/write to the drives?