Participant
September 13, 2023
Question
After Effects Crashing on Startup
- September 13, 2023
- 1 reply
- 320 views
After working all day in After Effects, I started to feel the computer slow and I restarted it, but now After Effects does not open, All Adobe programs work only After Effects closes, it does not start
0:167> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for USER32.dll
*** WARNING: Unable to verify checksum for ole32.dll
*** WARNING: Unable to verify checksum for twinapi.appcore.dll
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 577
Key : Analysis.Elapsed.mSec
Value: 890
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 93
Key : Analysis.Init.Elapsed.mSec
Value: 79142
Key : Analysis.Memory.CommitPeak.Mb
Value: 327
Key : Failure.Bucket
Value: FATAL_APP_EXIT_40000015_sentry_crashpad.dll!Unknown
Key : Failure.Hash
Value: {24e951ea-b610-3313-e9dd-241584c75b74}
Key : Timeline.Process.Start.DeltaSec
Value: 34
Key : WER.Process.Version
Value: 23.6.0.62
FILE_IN_CAB: a1ea551c-e3b5-408a-9e63-1fc3304e580c.dmp
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CONTEXT: (.ecxr)
rax=0000c7bd9f5b5c6b rbx=0000000000000016 rcx=0000003a1afff040
rdx=00007ffa5fa653e0 rsi=0000000000000000 rdi=0000018bd6871401
rip=00007ff9f7a4d5a6 rsp=0000003a1affef60 rbp=0000003a1afff6e0
r8=0000000000000001 r9=0000003a1afff4d8 r10=c6c1864950d77370
r11=fffffffff4265eca r12=0000000000000910 r13=0000000000000000
r14=00007ff9f7a4d580 r15=00007ffa5fb10920
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=0000 ds=0000 es=0000 fs=0053 gs=002b efl=00000202
sentry_crashpad!sentry_get_modules_list+0xee76:
00007ff9`f7a4d5a6 0f57c0 xorps xmm0,xmm0
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff9f7a4d5a6 (sentry_crashpad!sentry_get_modules_list+0x000000000000ee76)
ExceptionCode: 40000015
ExceptionFlags: 00000001
NumberParameters: 0
PROCESS_NAME: AfterFX.exe
ERROR_CODE: (NTSTATUS) 0x40000015 - {Fatal Application Exit} %hs
EXCEPTION_CODE_STR: 40000015
STACK_TEXT:
0000003a`1affef60 00007ffa`5fa8e5f5 : 0000003a`1afff5a0 0000018b`00000000 00000000`00000016 00000000`00000000 : sentry_crashpad!sentry_get_modules_list+0xee76
0000003a`1afff530 00007ffa`5fa8f601 : 00000000`00000001 00000000`00000000 00000000`00000000 0000003a`1afff5e0 : ucrtbase!raise+0x1e5
0000003a`1afff5b0 00007ffa`1e5044f6 : 00000000`00000003 0000003a`00000003 00000000`cfffff00 0000018b`d6871430 : ucrtbase!abort+0x31
0000003a`1afff5e0 00007ffa`1e5002d0 : 00000000`cfffffff 00007ffa`12177ce8 0000003a`1afffd39 00000000`00000000 : dvacrashreporter!dvacrashreporter::CrashReporter::UserLocaleAllowsEnabledLoggingAsDefault+0x201e6
0000003a`1afff760 00007ffa`11f3f420 : 00007ffa`12177ce8 00000000`cfffffff 0000f42f`961e4657 0000003a`4b4e77ee : dvacrashreporter!dvacrashreporter::CrashReporter::UserLocaleAllowsEnabledLoggingAsDefault+0x1bfc0
0000003a`1afff790 00007ffa`11f61382 : 0000018b`b606ca00 0000018b`a262e788 00000000`00000000 00007ffa`11ec3f38 : dvacore!dvacore::config::CallForceQuitFunction+0x50
0000003a`1afff7c0 00007ffa`11f61eb6 : 0000018b`a262e790 0000003a`1afff860 0000018b`b606ca80 00000000`00000000 : dvacore!dvacore::config::LimitedDLLHijackFix+0x612
0000003a`1afff830 00007ffa`1209cbf2 : 00000000`00000000 00000000`ffffffff 00007ffa`0898c1b0 00007ffa`08b119f1 : dvacore!dvacore::config::UninstallUnhandledExceptionHandler+0x156
0000003a`1afff880 00007ffa`11f3d147 : 0000003a`1afffd20 0000003a`1afffd39 00007ffa`0898c1b0 00007ffa`11ee39b4 : dvacore!dvacore::threads::GetWindowsThreadName+0x2692
0000003a`1afff8d0 00007ffa`088de631 : 00000000`ffffffff 00000000`00000000 0000003a`1afff9f9 00007ffa`11ebcff5 : dvacore!dvacore::config::PurgeMemory+0xc7
0000003a`1afff900 00007ffa`11f3ced3 : 0000003a`1afffc40 00000000`ffffffff 00000000`ffffffff 00007ffa`11ece0ed : MEE!egg::dvainit::AE_DVA_ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler+0x381
0000003a`1afffc20 00007ffa`1209ecb0 : 00000000`ffffffff 00004ffa`922dde6c 00000000`ffffffff 0000003a`1afffd39 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x63
0000003a`1afffcc0 00007ffa`1209a7fd : 0000018b`a262e1e8 0000018b`a262e1f8 0000018b`d6989900 0000018b`acf4b300 : dvacore!dvacore::threads::CreateAsyncThreadedExecutor+0x1a00
0000003a`1afffda0 00007ffa`1209a954 : 00000000`00000000 00007ffa`5f363aab 0000018b`d6989900 00000000`00000000 : dvacore!dvacore::threads::GetWindowsThreadName+0x29d
0000003a`1afffe20 00007ffa`3a21a9ca : 0000018b`d6989900 00000000`00000000 0000018b`d6989900 00000000`00000000 : dvacore!dvacore::threads::GetWindowsThreadName+0x3f4
0000003a`1afffe60 00007ffa`5fa39363 : 0000018b`c8f5a230 00000000`00000000 00000000`00000000 00000000`00000000 : boost_thread!boost::thread::swap+0x4a
0000003a`1afffe90 00007ffa`615f257d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x93
0000003a`1afffec0 00007ffa`61feaa68 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x1d
0000003a`1afffef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28
SYMBOL_NAME: sentry_crashpad+ee76
MODULE_NAME: sentry_crashpad
IMAGE_NAME: sentry_crashpad.dll
STACK_COMMAND: ~167s; .ecxr ; kb
FAILURE_BUCKET_ID: FATAL_APP_EXIT_40000015_sentry_crashpad.dll!Unknown
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 23.6.0.61
FAILURE_ID_HASH: {24e951ea-b610-3313-e9dd-241584c75b74}
Followup: MachineOwner
---------
AdChoices