Skip to main content
M
mcarolinaalb
Participant
September 21, 2021
Question

After Effects doesn't save or render

  • September 21, 2021
  • 1 reply
  • 155 views

Hi! I have have a problem with my After Effects. Most of the times when I open a project or start a new one I am not able to save it. The option is there, but simply nothing happens. Software is not crashed, actually sometimes I forget about that and do some work that later on it can't be saved. Please see what happens on the video: https://youtu.be/bL2i-lBUw8U

 

I've tried everything. Unistall it, Re-install it. Delete plugins.. Nothing works.

 

Anyone knows how to solve it? Thanks!

 

 

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
September 22, 2021

Hi mcarolinaalb,

 

Sorry for your issue.

Are you able to import footage in After Effects? What's the exact version that you're using? Also, what are your system specifications (CPU, GPU, RAM, OS)?

Let us know, we're here to help.

 

Thanks,

Nishu

M
mcarolinaalbAuthor
Participant
September 22, 2021

Hi! Yes, I am able to import and to do everything else except save and export. That happens almost every time I use the software, not always.

 

Software version: 18.4.1 (Build 4)

 

I am using a MacBook Pro (13 inches, from 2016) with Big Sur 11.4

Processor: 2,9 GHz Intel Core i5 dual core

RAM: 16 GB 2133 MHz LPDDR3

Graphics: Intel Iris Graphics 550 1536 MB

 

Hope you can help me because it's very frustrating.

 

Thanks,

Carolina

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices