After Effects doesn't start anymore (after Win11 update)

Forum|Forum|3 years ago
February 18, 2022
2 replies
1482 views

Hi,
I've updated my operating system to Windows11 and now After Effects dosen't work anymore.
I'm using Adobe Master Collection CS6. No plugins for AE.

The error code is:
<11208> <GPUManager> <2> Sniffer Result Code: 1

Any Ideas? An employee of Adobe told me that they aren't supporting CS6 anymore so I need to ask the community.

Thanks for your help!

Error or problem

This topic has been closed for replies.

Mylenium

Legend

Right-click on the executable (the actual .exe !) and navigate to the compatibility tab. Setting your CS 6 to Win 7 compatibility may already fix the issue. Also turn off GPU acceleration for this if you really only have your internal intel GPU.

Mylenium

C

Christopher23225514jplzAuthor

Participant

You're my hero - that worked!

Thank you so much!

C

Christopher23225514jplzAuthor

Participant

I've been to early pleased. It worked two times and now I have the same issue.

Mylenium

Legend

Well, your graphics driv er is not compatible. That's all anyone can say about the matter. Update it and play with the settings. also try compatibility modes on the AE app itself. Anything more specific than that would require exact system info and other details.

Mylenium

C

Christopher23225514jplzAuthor

Participant

Thanks for your answer.

I updated the graphics diver but nothing changed.

I'm working on the Huawei MateBook 14

11th Gen Intel i7-1165G7 @2.8 GHz

16 GB RAM

Intel Iris(R) Xe Graphics

What do you mean with "try compatibility modes on the AE app"? Where can I change the settings?

Thanks
Christopher

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