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Participant
May 28, 2023
Answered

After Effects download not working

  • May 28, 2023
  • 1 reply
  • 438 views

I've just bought After Effects and downloaded the installer on to a Mac Book Air M2.

When I double click the installer - it comes up with a disk image but doesn't do anything / install.

I've tried several times, including a complete hard re-boot and nothing!

This topic has been closed for replies.
Correct answer Mylenium

You need to install the Creative Cloud app first. What you have there looks seriously fishy, TBH.

 

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
May 28, 2023

You need to install the Creative Cloud app first. What you have there looks seriously fishy, TBH.

 

Mylenium

Participant
May 28, 2023

Thank you so much - my silly mistake for trying to rush the install because my 10 yo (!!) nagging me to get it done!

Working now..