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joelr76021882
joelr76021882
Participant
March 13, 2023
Question

After Effects Error 33 7

  • March 13, 2023
  • 4 replies
  • 2298 views

Hello,

 

I am a video editor and downloaded some stock text animations from Adobe, and when I go to open them in After Effects, I get an error that says, "After Effects error: file is damaged. ( 33 :: 7 )"

 

I haven't used After effects before, so there's no settings changed, and Premiere, Photoshop and other apps work perfectly on my machine... So I'm not sure what to do.

 

I have tried clearing the Adobe Cache for premiere, troublshooting and multiple machines. I don't understand how an animation from Adobe's website, doesn't work...

 

Any suggestions or help would be greatly appreciated.

    This topic has been closed for replies.

    4 replies

    Mylenium
    Mylenium
    Legend
    March 14, 2023

    Without exact info on the projects/ presets we can't tel lyou much. there have been a ton of bugs with this lately from AE not opening cross-platform projects or legacy projects to specific issues with fonts. Impossible to say much based on such a generic post.

     

    Mylenium

    joelr76021882
    joelr76021882Author
    Participant
    March 14, 2023

    I downloaded the .mogrt and .aep files from Adobe's website, through their stock photo subscription plan. It's uncompressed, but won't open correctly on this machine. It's not cross-platform, and all my apps are up-to-date.

     

    I haven't used After Effects yet, just downloaded it. It opens and can create projects, just has issues with certain files I'm trying to use.

    OussK
    Community Expert
    OussKCommunity Expert
    Community Expert
    March 14, 2023

    if the downloaded file is .zip try to use another unzip software because it may damage will you unzip the file 

     

    joelr76021882
    joelr76021882Author
    Participant
    March 14, 2023

    It shows it's the complete file. I downloaded it on this machine, and it tries to open it. Occasionally one will open, but about 70% won't.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 14, 2023

    Hi JoelR,

    Sounds frustrating. I am often perplexed by some these dialog boxes, as well. I researched the problem and came up with a forum post that may help. To summarize, you may have a corrupt project file. Hopefully, you can either repair it or work with an Auto-Save version. Here you go: https://community.adobe.com/t5/after-effects-discussions/after-effect-error-file-is-damaged-33-7/m-p/10276234#M76904 Return for any questions or if this helped you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 13, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

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