Skip to main content
B
brooker54569266
Participant
July 5, 2020
Answered

After Effects Error: could not convert Unicode Characters ( 23::46 )

  • July 5, 2020
  • 1 reply
  • 1496 views

Hey adobe community!! 

I just finished a project and im trying to save it but the same error keeps appearing. Ive watched countless youtube videos but all of them are for windows and im a mac user. If anyone could help me that would be amazing. ( im using ae cc 17 btw and my computer version is 10.10.5 if that helps )

    This topic has been closed for replies.
    Correct answer LuminousSky

    I have just installed the 7 day trial and I had the same issue (so frustrating, since you don't know if you will already miss one day searching for a solution).

     

    I couldn't follow the suggestions given by the help article (either can't locate the path and/or there's no menu with that name: "Show Package Content").

     

    What helped me to fix was this video: https://www.youtube.com/watch?v=wKc9AmgMH3A

    1 reply

    nishu_kush
    nishu_kush
    Legend
    July 6, 2020

    Hi brookiebeaner11,

     

    Sorry for your issue.

    Have you tried the suggestion mentioned in the following article: https://helpx.adobe.com/after-effects/kb/error-could-convert-unicode-characters.html

    Let us know if it helps.

     

    Thanks,

    Nishu

    LuminousSky
    LuminousSkyCorrect answer
    Inspiring
    August 2, 2020

    I have just installed the 7 day trial and I had the same issue (so frustrating, since you don't know if you will already miss one day searching for a solution).

     

    I couldn't follow the suggestions given by the help article (either can't locate the path and/or there's no menu with that name: "Show Package Content").

     

    What helped me to fix was this video: https://www.youtube.com/watch?v=wKc9AmgMH3A

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices