Skip to main content
Participant
February 18, 2022
Question

after effects error crash in progresss. last logged message was: <10832> <apip> <5> ff4abc59-f486-42

  • February 18, 2022
  • 2 replies
  • 3271 views

Hello, everytime I open AE, I get this error message, I've never used AE on this pc, so it's odd.

I've tried to reinstall, and deleting AE folder in roaming.

This topic has been closed for replies.

2 replies

nishu_kush
Legend
February 21, 2022

Hi Kristian,

 

Sorry for the crash.

Thanks for sharing the system specifications. However, we'd need a few more details to troubleshoot the issue properly.

Please check out the following article and try the suggestions mentioned in it: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes/td-p/10684130 

We're here to help, just need more info.

 

Thanks,

Nishu

Participant
February 21, 2022

 

 

The logs says this:

[2022-02-19_19-44-11][1020][Info] [general] WebView2 runtime in system will be used to create a webview as no webView2RuntimePath is provided.

 

 

Participant
February 21, 2022

the version are 22.2

Mylenium
Legend
February 18, 2022

Sorry, but that's useless. You haven't even provided the most basic system info, much less anything more palpable such as the actual crash info. You need to be much, much more specifc.

 

Mylenium

Participant
February 18, 2022

So like this?