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Participating Frequently
December 3, 2017
Answered

After Effects Error: missing data in file. (33::4)

  • December 3, 2017
  • 11 replies
  • 87629 views

Is there any way to get After Effects to read this? Any way to repair it? Or troubleshooting methods? Unfortunately, I need this version of the file. I had done about a day's worth of work, and all the auto-saves give me the same error. I'm really not sure what happened. Everything worked fine, I did my renders, sent it off to the client and now a week later, it's giving me issues.

    Correct answer Shivangi_Gupta

    Hi all,

     

    Thanks for your patience!

    We have released a new update for After Effects with a fix for the error 33:4 while opening the project. We would recommend you to update to version 17.0.2 and then check if the issue reoccurs. Check out this article to know more: https://helpx.adobe.com/after-effects/kb/fixed-issues.html

    We're here to help. 🙂

     

    Thanks,

    Shivangi

    11 replies

    Roei Tzoref
    Legend
    December 3, 2017

    1. try creating a new project and import (not open, but import) the old project to the new. if that works, track down the offending composition/file.

    2. try changing the name/location of your footage folder to force Ae to misplace it and see if you can open the project file with unlinked footage material. a bad file could be the cause for it and by linking them selectively you could troubleshoot this.

    for next time make sure you increment and save (auto save is not enough)

    Participating Frequently
    December 4, 2017

    Thanks for the suggestions Roei! They didn't work, but after investigating the project files, the project that I thought I needed was very small compared to all my other project files. So something really weird happened. Don't know what. Luckily all of my files were backed up online as well, and I was able to download a slightly older version and am now up and running. Cheers!