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Dinesh P Sarathy
Participant
Oct 8, 2022 1:44 PM UTC
Question

After Effects error: preferences file " Adobe After Effects 22.5 Prefs.txt"

Hallo, Wie geht's?
can anybody help me out with the error I'm going through right now?

After Effects error: preferences file " Adobe After Effects 22.5 Prefs.txt" contains an unexpected value on line 2231, "          "Theme - Color - Backgrou".

 

( 21 :: 30 )

 

I've attached the screenshot of the same error message written up here,

 

 

    6 replies

    Kyle Hamrick
    Community Expert
    Kyle HamrickCommunity Expert
    Community Expert
    Oct 8, 2022 4:06 PM UTC

    To restore the default preference settings, press and hold the following keys while the application is starting.

    • Ctrl+Alt+Shift (Windows)
    • Command+Option+Shift (Mac OS)

    You'll see a pop-up that asks you to confirm if you want to delete your preferences. Choose "ok."

     

    Let us know if this doesn't fix your issue!

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      Nurbek271660256nzo
      Participant
      May 25, 2025 11:14 AM UTC

      Sorry. After I oressed Ctrl+Alt+Shift (my system - Windows)- nothing happened

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      Kyle Hamrick
      Community Expert
      Kyle HamrickCommunity Expert
      Community Expert
      May 25, 2025 3:00 PM UTC

      Double-click the program icon, then immediately hold the three keys until you see a pop-up with startup options.

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      Mylenium
      Mylenium
      Legend
      Oct 8, 2022 3:01 PM UTC

      Delete the preferences file in your user folder so it gets re-created with factory defaults.

       

      Mylenium

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        Dinesh P SarathyAuthor
        Participant
        Oct 12, 2022 1:27 PM UTC

        Ok, Thank you!

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