After Effects Error:Source file has no importable streams

Going back to the top of this page....HOW is this issue 'ASSUMED' answered???? (Yes ALL CAPS means I am raising my voice) If customers aren't getting usable upgrades - how about a refund until this is fixed ADOBE..... I don't like paying money every  month  to downgrade or add extra work to transcode everything....... FIX this please

If anyone is stuck on this still - Apple Compressor works great for transcoding files to usable material.

Just FYI this is a complete nightmare.

I'm at a clients studio, they've promised to build these spots around 2 templates. Load the templates in they contain references to video footage encoded as Quicktime.Mov's probably as photo jpeg or h264 etc as that's quite common.

I cannot import these elements. I'm on the ducking clock buddy, people are paying for my time to sit here and muck around with this nonsense.

I once worked around this by converting the mov file in quicktime to a prores.mov and then life carried on, but this stupid quicktime X isn't even giving me sophisticated options for export, Media Encoder won't import it either.

Long story short not only am I ducked right now, so is my producer/boss/client who promised spots to one of our higher end clients, shot a bunch of footage on RED with this client, and right here right now we're ducked.

I pay my subscription fee to you guys in the hope you will be smart enough to make it so I don't wind up in binds like this. Just saying we're taking away support for normal workflows, for no apparent good reason is mind bogglingly irresponsible.

I would say more, but I need to go back to solving this problem (instead of applying my creativity to the project - which is what I'm being paid to do, and the reason why we pay for your software to begin with).

Another one here who has lost hours of work because of this problem!

Huge bummer.  Adobe is trying to be Apple.

Same problem here - ADOBE isn't supporting .MOV - REALLY???????

Another reason to close the door on this train-wreck Paid subscription BS .... Blackmagic is looking better everyday 

This is.. Unbelievable.. I've also lost couple of hours on this and now downgrading...

Very strange!!

Thanks for the info here though.

you need to revert back a version if you need to use the mov files. in the creative could app click the right side of the button for after effects on the drop down flag, then select an older version to install.

I had to do this because I had a bunch of pre-rendered background videos in comps that were mov files. Nice of adobe just to make a sweeping change that they should have known would mess up a ton of peoples work days.

Thanks for the lost 2 hours adobe, you're the greatest...........

There is no fix. Support for a lot of Quickteim Stuff has been removed. Read the "What's new?" and "Known issues" sections in the online help. You have to downgrade or convert your files externally.

Mylenium