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Shamer
Known Participant
November 3, 2017
Answered

After Effects error: string memory leak ( 83 :: 2 )

  • November 3, 2017
  • 55 replies
  • 97303 views

Since upgrading to the latest AE, I'm getting this error every time I close out of After Effects - basically crashing on exit.  Anyone else?

This is on a Macbook Pro (Retina, 15-inch, Mid 2014) 16GB RAM, NVIDIA GeForce 750M.  Haven't upgraded the PC workstation yet to see it is replicated on that system.

Shawn

      This topic has been closed for replies.
      Correct answer Kevin J. Monahan Jr.

      Definitely file a bug, Shamer.

      Thanks,
      Kevin

      55 replies

      Show previous replies
      M
      malowens
      Inspiring
      November 6, 2017

      Yep, I see the same error window when closing out.

      I have the same Mac setup but late 2013.

      Macbook Pro (Retina, 15-inch, Mid 2014) 16GB RAM, NVIDIA GeForce 750M

      N
      nigel kirkbyk71537417
      Participant
      November 6, 2017

      Yep, me too. MacBook Pro 15" Touch, High Sierra

      S
      studiodoubled
      Participant
      November 26, 2019

      I habe the same problem with same set up except for OS Catalina.

        P.M.B
        P.M.B
        Legend
        November 5, 2017

        I've gotten it once or twice but I just ignored it.  However if it's happening every time you close the app you should probably go back to 2017 for the time being and either contact support or submit a bug report.

        ~Gutterfish
        MattLucas22
        MattLucas22
        Known Participant
        November 5, 2017

        Yes I'm having the same problem.

          H
          hanz_m
          Participant
          December 10, 2017

          have the same problem since 2 days

          Mylenium
          Mylenium
          Legend
          November 4, 2017

          Impossible to know with the actual crash log and ideally a description of your steps. In 15+ years of using AE I've never come across this error, so the conditions when it appears are very specific. Knowing what's involved might help. Perhaps you use some expressions or scripts or generally something exotic to do with text...

          Mylenium

          I
          Irishspacemonk
          Inspiring
          January 10, 2018

          Description is simple. Saved and closed out of After Effects generates the error.

          C
          cinemascene
          Known Participant
          March 22, 2018

          Hello

          For Mac users : I have no more this error since I am on Sierra ( not high Sierra .. it’s not yet sure )

          Le 22 mars 2018 à 19:55, DavidMatos <forums_noreply@adobe.com <mailto:forums_noreply@adobe.com>> a écrit :

          After Effects error: string memory leak ( 83 :: 2 )

          DavidMatos <https://forums.adobe.com/people/DavidMatos?et=watches.email.outcome> marked Irishspacemonk <https://forums.adobe.com/people/Irishspacemonk?et=watches.email.outcome>'s reply on After Effects error: string memory leak ( 83 :: 2 ) <https://forums.adobe.com/thread/2406626?et=watches.email.outcome> as helpful. View the full reply <https://forums.adobe.com/message/10094258?et=watches.email.outcome#10094258>

          Marked as helpful:

          Description is simple. Saved and closed out of After Effects generates the error.

          Following After Effects error: string memory leak ( 83 :: 2 ) <https://forums.adobe.com/thread/2406626?et=watches.email.outcome> in these streams: Inbox

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          Dave_LaRonde
          Dave_LaRonde
          Inspiring
          November 3, 2017

          Did you save your CC 2017 version?  Use it.  This new one won't be worth a hoot until the first major bug fix... or maybe the second.

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