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vadimp49613015
vadimp49613015
Participant
July 10, 2017
Answered

After Effects error: unbalanced unlock. (7::40) can't do anything work wasn't saved please help.

  • July 10, 2017
  • 3 replies
  • 9753 views

After Effects error: unbalanced unlock. (7::40) can't do anything work wasn't saved please help.

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum by a moderator]

    This topic has been closed for replies.
    Correct answer kriscave

    The workaround has been discussed here:

    unbalanced unlock ( 7 :: 40 )

    Hope this helps!

    3 replies

    K
    kriscaveCorrect answer
    Inspiring
    September 19, 2017

    The workaround has been discussed here:

    unbalanced unlock ( 7 :: 40 )

    Hope this helps!

    lehestro
    lehestro
    Inspiring
    November 8, 2017

    This solution did not work for me. I'm still currently experiencing it, although I'm able to save after I hit OK. But if I so much as move the playhead on the timeline it pops up again. I'm running in a large sequence 7000x750, but just trying to place regular jpeg images in the frame. So far there are...8. Nothing majorly taxing. I've a robust 2013 Mac Pro, 32GB RAM, macOS High Sierra.

    I do have some reszie expressions on two of the photos to conform their height to 750. It was making things act sluggishly, so I wonder if that has something to do with it.

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 1, 2017

    Hi vadimp,

    Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    July 10, 2017

    When you say, "work wasn't saved", do you mean you never saved that project or that you worked for a while without saving, but the project had previously been saved?

    That is to say, is there a chance that you have an autosave of your file?

    Also, what, exact, version of AE are you using? What OS? What happened when you got the error message? What were you doing when it happened?

    Also, check out this thread: unbalanced unlock ( 7 :: 40 )

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