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Participant
July 8, 2022
Question

After Effects Errors

  • July 8, 2022
  • 2 replies
  • 260 views

I have been using After Effects for 10 years. Undeniably a great product but good lord, please, for the love of anything you care about developers of Adobe, do something about the errors. They get better or worse with every update. And I get it, a lot is going in the backend. But if you are going to continuously cause my project to crash, please give me some context. 'After effects error: zero denominator converting ratio denominators (17::18)', 'could not parse mask shape on clipboard' and many other obscure message errors that come up are not helpful. Instead of me having to troll the internet to find a solution, could you not just add a note in leman's terms about why the error is happening so that I can be proactive and move on with my life? These are only a couple, there are several dozen, very obscure errors (you know what I'm talking about) that happen from time to time, often changing with every update. Please do us all a favour and give context. Thank you!

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2 replies

Participant
July 8, 2022

I feel your pain, it seems to be getting more and more unstable with weird one off things that I can't replicate, so I just clear memory and reboot. 

Community Expert
July 8, 2022

If you're asking for a feature like you mention you should post it here: https://adobe-video.uservoice.com/forums/911311-after-effects

This is a users group forum and adding features is not something that we do.