After Effects fait s'éteindre mon Mac

Forum|Forum|2 years ago
February 5, 2024
2 replies
1561 views

J'ai un MacBook Pro 2019, et quand je travaille sur After Effetcs (peu importe la taille du projet) mon écran se fige régulièrement, faisant buguer mon ordinateur qui s'éteint au bout de quelques minutes. Quand je le rallume, j'ai un message me rappelant que l'ordinateur s'est éteint sans raison.

Crash

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nishu_kush

Legend

Sorry to hear that.

What are your system specifications (CPU, GPU, RAM, OS version) and what's the version of After Effects you're using? Is there a specific action or command that triggers the crash?

Let us know, we're here to help.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

T

Tristan CormeraisAuthor

Participating Frequently

The version of AE I'm using is the 24.1.0. I noticed that the crash often occurred when I moved a key or the preview slider.

nishu_kush

Legend

Are you using any third-party plug-ins? If so, try disabling them and see if that helps. Please check if there are any updates available for your Mac OS. Also, do you see any crash reports?

Report back.

Thanks,

Nishu