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Participant
Dec 20, 2024 7:20 AM UTC
Answered

after effects format error

In After Effects, I often get an error message about an unsupported format. This error usually occurs for MP4 and SWF. I converted both to MOV (it works mostly), but when I open the file again, it shows the error message again.

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nishu_kush
nishu_kushCorrect answer
Legend
Dec 20, 2024 7:12 PM UTC

Where your files are stored? Are they stored in a folder that is synced with the cloud (Google Drive, DropBox, etc)? If yes, try importing them from a different location and see if that brings any change.

Let us know the outocome.


Thanks,
Nishu

2 replies

nishu_kush
nishu_kushCorrect answer
Legend
Dec 20, 2024 7:12 PM UTC

Where your files are stored? Are they stored in a folder that is synced with the cloud (Google Drive, DropBox, etc)? If yes, try importing them from a different location and see if that brings any change.

Let us know the outocome.


Thanks,
Nishu

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Participant
Dec 24, 2024 11:37 AM UTC

Thank you @nishu_kush this is working.

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