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Participant
July 6, 2023
Question

after effects freezes mac

  • July 6, 2023
  • 1 reply
  • 140 views

Hey, i have a problem if some else is experiencing the same thing, i bought my mac mini m2 pro 32 gb and the first day i installed after effects and even tho it had one or two slow moments or freeze moments, it worked really well, but after that it hasn't been working well, my after effects freezes and it wont start again, i have to force quit. i already updated and reinstalled but it keeps freezing. Does anyone know if this an mac o adobe problem? and how could i fix it? cause im thinking of returning my mac m2

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1 reply

nishu_kush
Legend
July 6, 2023

Hi patricio309087462z7o,

 

Welcome to the community and sorry for your issue.

What happens when you try to open it? Do you see any error messages? Please try the steps in the following article: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327

Let us know how it goes.

 

Thanks,

Nishu