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Participant
May 7, 2026
Question

After Effects Freezing On Start Up Screen

  • May 7, 2026
  • 2 replies
  • 56 views

For the past week, I have been having issues with After Effects opening up.  It gets stuck on the splash screen and then stops responding after it Initializes Audio Devices.  I’ve always had issues with this program, but usually one of the usual tricks would get it working.  Downgrading to an earlier version, using the clean up tool (that doesn’t actually clean up everything), running as administrator, running with windows 8 compatibility, updating to the new drivers, downgrading to past drivers. 

I manually deleted every trace of adobe from my computer, and only then did it work briefly a few days ago.  However, I have not been able to get it working since.  I repeated the same steps I took the first time, but nothing.  And now I’ve been troubleshooting for the past 5-6 hours because I have a project I need to work on.

I’ve tried all of the versions that are currently available on the creative cloud.  The only one that I got working, briefly, was version 26.0.  I’m on Windows 10, have a 2070 Super, 32 GBs of Ram. 

    2 replies

    ToolfarmJP
    Community Expert
    Community Expert
    May 8, 2026

    Have you already tried to launch it by safe mode?

    B.RotziAuthor
    Participant
    May 8, 2026

    Of course..

    Community Manager
    May 7, 2026

    Hey there, B.,

    Thanks for the post. Can you check your Audio Device Manager and disable any audio devices you aren't actively using? Hope that helps.

     

    Thanks,
    Kevin

    B.RotziAuthor
    Participant
    May 8, 2026

    I had thought of this as well.  After realizing it was getting stuck on the audio devices.  Unfortunately, that didn’t work either.

    Nishu Kushwaha
    Community Manager
    Community Manager
    May 11, 2026

    Thanks for trying.

    One important thing to note here is that Windows 10 is no longer officially supported for the latest versions of After Effects, so that may be contributing to the instability you’re seeing.

    NVIDIA GPUs often install additional NVIDIA High Definition Audio devices, and we’ve seen cases where those can cause long hangs or freezes during AE startup. Please try disabling that if you haven’t already.

    Let me know how it goes.

     

    Thanks,

    Nishu