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Participant
December 25, 2024
Question

After Effects Getting Crashing Frequently

  • December 25, 2024
  • 3 replies
  • 319 views

Hello guys, 

Im facing 2 issues, useing both AE 2025 and AE latest beta version for a project.

1. both are crashing when i open the new project or worked project.

2. Unbale to open any files. 

3. in AE 2025 version, when i disbale the plugins the follwoing issue appears as below

 

Please help need to finish the project asap.

 

Thanks in advance 

 

 

3 replies

nishu_kush
Community Manager
Community Manager
January 17, 2025

Sorry for the delayed response.

  • Do you have Trend Mirco security or Aspera Connect installed?
  • Are there any third-party fonts installed? If yes, can you temporarily remove them and see if that helps?
  • Do you have Camera Raw installed on your machine?
  • Are there any crash reports when After Effects crashes? If so, provide your email ID to the crash reporter and submit it. We'll be able to find it on our system.

We're here to help. Just need more info.

 

Thanks,

Nishu

 

Participant
December 26, 2024

Thank you for your reply.. its happening every time i open AE.

Sys Spec:

Win 11
Intel 13k i9
128
RTX 4070Ti 12gb

Even after disabling the plugin same issue, even i tried unistall and installed again, same issue 😞

please help

nishu_kush
Community Manager
Community Manager
December 25, 2024

Sorry to hear about the issue.

As I can understand After Effects doesn't crash every time you try to open it. It happens randomly. Is that correct? Are there any crash reports? What are your system specifications (CPU, GPU, RAM, OS version)? What happens if you continue using After Effects with the third-party plug-ins disabled?

Let us know, we're here to help.


Thanks,

Nishu