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aman33788092wura
Inspiring
March 6, 2024
Answered

After effects home page not loading

does anyone know Why the after effects home page is not loading?

24.2 Version

GPU- GTX 1650

CPU- Ryzen 5 5600h

Ram- 16gb

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    aman33788092wuraCorrect answer
    Inspiring
    March 14, 2024

    @jenkmeister17177426 @nishu_kush  thanks for helping. it got fixed automatically.

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    3 replies

    aman33788092wuraAuthorCorrect answer
    Inspiring
    March 14, 2024

    @jenkmeister17177426 @nishu_kush  thanks for helping. it got fixed automatically.

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    Community Manager
    jenkmeister17177426Community Manager
    March 6, 2024

    Take a look at what's inside C:\Program Files\Common Files\Adobe\UXP\extensions

     

    If the 7.4.0 version is not there, you may need to reinstall After Effects. 

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    nishu_kush
    nishu_kush
    Legend
    March 6, 2024

    Hi Aman,

     

    Can you try running After Effects in Safe Mode and see if that helps? Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327

    Let me know how it goes.

    Note: Moving this thread from Bugs to Discussions for troubleshooting.

     

    Thanks,

    Nishu

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