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Participant
August 17, 2023
Question

After Effects In-App tutorials not loading

  • August 17, 2023
  • 2 replies
  • 797 views

ATTEMPTED TASKS:

Complete In-App Tutorials to improve After Effects skills

 

STEPS:

  1. Opened After Effects in Creative Cloud Desktop
  2. Clicked on the Learn open from the Home Screen
  3.  Clicked on In-App Tutorial

 

 

DESIRED OUTCOME:

In-App tutorial load in the app with step-by-step instructions and file layers

 

ACTUAL OUTCOME:

A blank Untitled Project open in the app.

 

2 replies

nishu_kush
Legend
May 28, 2024

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

Participant
September 10, 2024

Everything's up to date, still blank.

Participant
September 10, 2024

Participant
August 17, 2023

Disregard the attached screen capture video.  For some reason, it's not showing me going back and forth from the Home screen and clicking each In-App tutorial.

Participant
June 29, 2024

I am facing the same issue on Macbook Pro M1 with the absolutely latest version installed just now