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M
mumul2398677768e5
Participant
April 11, 2022
Answered

After effects is showing imported mp4 videos Green in color.

  • April 11, 2022
  • 2 replies
  • 510 views

After effects is showing imported mp4 videos Green in color. Have followed the steps Edit>Preferences>Media&Disk Cache>Empty Disk cache and Clean Database & Cache but still show me the same results. Please suggest

This topic has been closed for replies.
Correct answer ToolfarmJP

I would guess the cause is related to codec or graphic card. You do two things.

 

1. You update your graphic card driver.

2. It would be good to this codec if you were a Windows user.

 

https://support.apple.com/kb/dl2033?locale=en_US

 

 

2 replies

M
mumul2398677768e5Author
Participant
April 21, 2022

I am still facing the same problem now. It is again showing green screen when importing mp4 video files.

The IT guy has updated the graphic card and I have deleted temp files but not getting any solution to get rid of this green screen. Please help in resolving this issue.

 

 

S
sunita327597197af6
Participating Frequently
October 6, 2023

The same thing is happening to me on my Mac laptop - please help!!!! 

 

    ToolfarmJP
    Community Expert
    ToolfarmJPCommunity ExpertCorrect answer
    Community Expert
    April 11, 2022

    I would guess the cause is related to codec or graphic card. You do two things.

     

    1. You update your graphic card driver.

    2. It would be good to this codec if you were a Windows user.

     

    https://support.apple.com/kb/dl2033?locale=en_US

     

     

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