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A
Alessandro27759521zk8n
Participant
December 31, 2022
Question

After Effects Issue With Video Card

  • December 31, 2022
  • 2 replies
  • 1976 views

Hello there i downloaded some templates for AE but after playing them, they run super slow and after some seconds i get the error “Your video card does not support the selected configuration, please reduce the layer size”.

 

My laptop system:

- Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz

- Nvidia Geforce rtx 2060 max-q 6gb

- 16 GB Ram

 

Aren't these stats enough to run After Effects? I have no problem using Photoshop and Premiere Pro at the same time while having different other apps opened.

 

Here's what I tried so far to solve the problem:

 

- Reducing layer size as suggested

- Updating graphic card drivers

- updating BIOS

- editing an element in the register editor of Windows 10 (I followed a tutorial on youtube to solve this same issue)

- Reinstalling After Effects.

 

Still unsolved, do you know how to fix this?

 

Thanks in advance

This topic has been closed for replies.

2 replies

Mylenium
Mylenium
Legend
January 2, 2023

Setting preferences in After Effects

 

Mylenium

 

Mylenium
Mylenium
Legend
December 31, 2022

Without any actual info about the project and its content we cannot tell you much. Your screenshot tells us nothing. This could simply be the project using a specific effect or expression or having been up-converted from an older version of AE and this causing some conflict. Other than that the usual applies: Check your hardware acceleration settings, update your graphics driver, check memory, cache and multiframe settings and so on.

 

Mylenium 

A
Alessandro27759521zk8nAuthor
Participant
January 2, 2023

These are some projects I used from Envato Elemnts, I get the error with each one: 

- https://elements.envato.com/nft-collection-promo-FZ4AMHT

- https://elements.envato.com/website-promo-CHZEGB9

- https://elements.envato.com/nft-maker-TDWSEQL

 

Some of them require Element 3D wich is another problem.

 

Could you be more specific about these "Check your hardware acceleration settings, update your graphics driver, check memory, cache and multiframe settings and so on."?

 

Or is there a tutorial I can check to try to fix? Thank you

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