after effects keep crashinh

Forum|Forum|3 years ago
August 10, 2022
3 replies
500 views

When I use some d plug ins..After effects keep crashing saying something about my video card

My procesor is amd ryzen 73750h wd radeon vega mobile gfx 2.30ghz installed memmory ram is 32.0 gb

Crash

This topic has been closed for replies.

P.M.B

Legend

saying something about my video card

By @VICTORIA2554591449fw

The "something" that it's saying about your video card is probably not insignificant.

It might be helpful in diagnosing your issue if you could communicate what the error message is saying.

~Gutterfish

Warren Heaton

Community Expert

Are you able to use the Help pulldown menu to choose Hardware Compatability Report?

V

VICTORIA2554591449fwAuthor

Participating Frequently

it says no issue? and it onlu happens when im using a prticular plug in

ShiveringCactus

Community Expert

Trapcode Particular is quite a GPU hog and it might be that your Radeon Vega Mobile Gfx just cannot keep up with Particular's requirements. I used to really like that plugin, but I do find it crashes quite easily. Whioch version are you running? If its the latest then Maxon's support should be able to advise you better.

Before contacting them it's worth updating your graphics drivers and clearing cache to see if that helps.

With a bit of work, CC Particle World which is part of AE can accomplish most of the things Particular can, it's worth exploring.

V

VICTORIA2554591449fwAuthor

Participating Frequently

i meant 3d plug ins and its 7 3750h

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded