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Participant
December 15, 2024
Question

after effects keeps closing on its own NOT A CRASH

  • December 15, 2024
  • 2 replies
  • 251 views

My after effects keeps closing randomly and its not like "crashes" cuz the crash page does'nt show up it js rendomly asks me if i want to save before closing before closing the program  i didnt have this problem before it only started a few days ago and i havent been able to edit for longer than 5 minutes cuz of it ... my storage seems to be fine cos i still have a lot of it so whats going on!!  thank you in advance .......

i attached below the log for this issue

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2 replies

nishu_kush
Legend
December 17, 2024

Sorry to hear about the issue. I am not sure if it's a crash as it shows the save dialogue box. What are your system specifications (CPU, GPU, RAM, OS version) and the version of After Effects you're using? Is there a specific action/command that causes this? Could you record your screen while the issue happens and share it here so that we can understand the issue better?

We're here to help.


Thanks,
Nishu

ToolfarmJP
Community Expert
Community Expert
December 17, 2024

Would you launch the task manager and check the load balance? Especially you check the consumption of the physical memory.