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Participant
May 19, 2024
Question

After effects keeps crashing

  • May 19, 2024
  • 2 replies
  • 356 views

Hello, I am tired of this, After effects just keeps crashing all the time, every 10 - 20 seconds, and that generally happens when I do something in the timeline, I have lost lots of progress just because of this. I have sufficient storage + I am only using After Effects and a browser
I am using the latest version of After Effects, and have sufficient system requirements to support the application

 

 

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2 replies

Warren Heaton
Community Expert
Community Expert
May 21, 2024

Sorry to hear that you are experiencing this.

 

When After Effects crashes,  do you see a dialog box to report your crash?  If so, submit the crash report with your email address.

 

If you start After Effects in Safe Mode with 3rd party effects disabled, does the crash still occur?

ToolfarmJP
Community Expert
Community Expert
May 21, 2024

Would you reset the preferences and update your graphic card driver?

 

https://helpx.adobe.com/after-effects/using/preferences.html