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Halie Parkinson
Halie Parkinson
Participant
October 21, 2020
Question

After Effects keeps crashing and giving these error messages after trying to open.

  • October 21, 2020
  • 1 reply
  • 176 views

Not sure what is happening. We tried to redownload but it is still occuring. Any ideas what is going on?

 

This topic has been closed for replies.

1 reply

Rameez_Khan
Rameez_Khan
Legend
October 22, 2020

Hi Halie Parkinson,

 

Sorry for your issue.
Please follow the steps given in this article to fix the problem: https://community.adobe.com/t5/after-effects/faq-how-to-solve-after-effects-v-17-5-crash-at-launch/m-p/11522545?page=1#M152712


Here is what's going on:

The latest release of Camera Raw is not compatible with macOS 10.13 and After Effects fails to initialize the Camera Raw plugin resulting in a crash. Until we fix this, you have to downgrade the version of Camera Raw.

 

Hope this helps.

Rameez

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