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Glen22349546j4bt
Participant
July 14, 2022
Answered

After Effects keeps crashing when I use the text tool and start typing

  • July 14, 2022
  • 2 replies
  • 873 views

Every time I try to type directly in After Effects the software crashes and throws me an error. I'm currently running on Monterey 12.4. This issue seemed to start once I updated my Mac's operating system. I've tried different solutions like uninstalling and reinstalling AfterEffects, uninstalling fonts that I thought might be causing the issue, clearing my cache, and reverting AfterEffects to a previous version. I'm not sure what else to try to resolve this issue. Any help would be appreciated. 

Correct answer Rick Gerard

Before adding text to the composition, go to the three little white horizontal lines in the top right corner of the Character panel, click on the icon, then go to the bottom and select Reset Character Panel. If you have a corrupted font, it will no longer be selected, and you should be able to add some text. If you remember what font was causing the problem, you should delete it from your system. 

 

If that does not solve your problem, it could be a driver or an AE version problem. You can update the drivers or roll back a version or two using the Creative Cloud app.

2 replies

R
Community Expert
Rick GerardCommunity ExpertCorrect answer
Community Expert
July 16, 2022

Before adding text to the composition, go to the three little white horizontal lines in the top right corner of the Character panel, click on the icon, then go to the bottom and select Reset Character Panel. If you have a corrupted font, it will no longer be selected, and you should be able to add some text. If you remember what font was causing the problem, you should delete it from your system. 

 

If that does not solve your problem, it could be a driver or an AE version problem. You can update the drivers or roll back a version or two using the Creative Cloud app.

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    July 14, 2022

    Hi Glen22349546j4bt,

     

    Welcome to the community and sorry for your issue.

    Let us know, we're here to help.

     

    Thanks,

    Nishu

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