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MARIANA23367888e7po
Participant
Feb 16, 2025 4:27 AM UTC
Question

After Effects keeps crashing when Premiere is running at the same time

Hi,

 

After Effects (25.1) keeps crashing when I run Premier Pro at the same time. I have 32GB RAM, AMD Ryzen 7, I upgraded to a 4TB SSD, I cleared the cache, I deleted and reinstalled everything, and I still can't have the two apps running at the same time because they crash my PC. I didn't have that issue when I worked with the 24 version and it's getting real time consuming to work on any project that requires anything from After Effects, something that can be done quickly ends up being exhausting.  

 

4 replies

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
Feb 17, 2025 6:02 AM UTC

Would you try to launch AfterFX.exe by Run as administrator (right-click)? The location is C:\Program Files\Adobe\Adobe After Effects 2025\Support Files.

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    nishu_kush
    nishu_kush
    Legend
    Feb 17, 2025 7:21 PM UTC

    Are there any error messages? Do you see the blue screen when the computer crashes? Which GPU are you using? Please ensure to update its driver to the latest.

    Let us know how it goes.


    Thanks,
    Nishu

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    MARIANA23367888e7poAuthor
    Participant
    Feb 19, 2025 2:05 AM UTC

     

    This are the error messages I get. I have a Nvidia GForce GTX 1660 super and my drivers are up to date. 

    Thank you!

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