After Effects Licensing Error

Forum|Forum|3 years ago
September 10, 2022
1 reply
455 views

Hello,

I just bought Creative Cloud and installed Illustrator and Photoshop they worked without any problem but when I install After Effects I get licensing error, it says I have to turn my OS Chinese.

I am a new Mac user so I can't fix things up if I make it Chinese.

Thank you so much for your help.

Error or problem

This topic has been closed for replies.

thatsmauri

Community Expert

That error usually happens when your OS language is set to Traditional Chinese or Taiwanese Chinese. After Effects supports Simplified Chinese only.

What language do you have your OS set too?

And what language do you have the 'Creative Cloud desktop app' set to install your Creative Cloud applications in?

K

kadirceliklerAuthor

Participant

My OS is set to Turkish, I've tried to set my Creative Cloud desktop app language to Turkish - English(International) and some other languages but still didn't work.

K

kadirceliklerAuthor

Participant

Update : I changed my OS settings to Chinese Simplified and After Effects worked on that language but what's the use if I can't use it in a language that I can't understand? I don't even understand a word in Chinese.

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