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Participant
December 16, 2024
Question

After effects not downloading

  • December 16, 2024
  • 1 reply
  • 345 views

I have just bought a brand new MICROSOFT 14" Surface Pro OLED, Copilot+ PC - Snapdragon X Elite ideapad

 

I am trying to download after effects, however, it will not install. 

 

On my creative cloud, it only shows the online beta version (which is not what I want). When I use the browser to download the app, it downloads the set up file. 

 

After double clicking on the set up file (+ trying run as administrator), it just opens my creative cloud again but doesn't install. 

what can I do?

 

 

1 reply

Warren Heaton
Community Expert
Community Expert
December 16, 2024

After Effects is still on the "will be released soon" list.

 

Do Adobe apps work on Microsoft Copilot+ PCs?  Last updated on Oct 18, 2024


Participant
February 9, 2025

I have the same problem. What does "will be release soon" mean?

Warren Heaton
Community Expert
Community Expert
February 9, 2025

Hi @ian_0109 

It means that it is planned, but there is no release date set yet.

 

If you need to run After Effects, Illustrator, or InDesign, you'll want to stay with a supported processor for the time being.