AFTER EFFECTS NOT OPENING ERROR MESSAGE WITH CATALINA

Question

I havent been able to get AE to open on my Mac.  I'm running Catalina OS.  Getting this error message on startup:  I have a huge project to complete soon so any help is greatly appreciated!

Mylenium · Answer

Not sure what you are asking. As far as I'm concerned, the error message is pretty clear. You either need to adjust the permissions on the folder or simply delete the (potentially damaged) preferences file so AE creates new defaults. If there is anything more specific going on, you have to provide much more info.

Mylenium

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.