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Participant
August 10, 2021
Question

After Effects Not Playing

  • August 10, 2021
  • 2 replies
  • 232 views

Hi please help,

 

I am trying to play and render an edit and my after effects has all of a sudden stopped playing at the time stamp 53:18. It plays and renders fine up until then and then it freezes and won't play or render. I have tried multiple things and they aren't working please help.

 

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2 replies

Community Expert
August 10, 2021

Maybe try deleting your disk cache.

Mac: Go to After Effects/Preferences/Media and disk cache and empty and clean the cace.

Same procedure for Windows but to to Edit/Preferences/Media and disk cache.

Participant
August 10, 2021

I already did and it made no difference.

Participant
August 10, 2021

same here please help us😭