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Participant
September 30, 2017
Answered

After Effects not releasing memory after RAM render.

  • September 30, 2017
  • 5 replies
  • 4667 views

Hello,

This is my first post so forgive me if I forget to include some information.  My specs are

OS: Win 10

CPU: Intel i5 7600k

MB: MSI z270-A Pro

RAM: 16gb DDR4

GPU: GTX 750ti

SSD: 1tb

The problem I am having is when I do a RAM preview render AE has been crashing.  I opened up task manager to see if it is a RAM thing and it seems to be.  As it approaches the limit set for AE (in the preferences menu: 6gb) it crashes.  Setting the limit higher (10gb) does nothing much better and this is why...  When I preview, I watch the RAM usage creep up in task manager and it goes up quick.  When I am done previewing, the usage stays at that same level even when I adjust something in my project (which I assume would release what was in memory so it can do a new preview).  The clip I am rendering is not very long (15 seconds max and really it crashes at about 5 seconds of render) and only uses 2 instances of Trapcode Particular.

To rephrase after a long winded explanation:  I can RAM preview but each subsequent preview adds to the memory usages of my allowable RAM.  For example, if I have 10gb of RAM allocated to AE and I preview something that takes up 50% of that amount and I need to adjust something, the next preview adds to that 50% so if I preview the same amount again, I run out of RAM and AE crashes.  Is this normal and am I making any sense?

Thanks for any advice.

Adam Raitano

    This topic has been closed for replies.
    Correct answer Hussin Khan

    I had this annoying problems too. I can't RAM preview although I have dedicated almost all RAM for preview. My workaround is, clear the cache Edit>Purge>All Memory & Cache. Sometimes I have to restart AE 2017. Hope this helps?

    5 replies

    markusq70451472
    Participating Frequently
    September 6, 2021

    it is 2021! and I googled as i run in the same issue. 

     

    Just opened a non-fancy animation of 2 minutes to export and after thats has been processed, the RAM is still full while nothing is processed in the Background. 

     

     

    Participating Frequently
    September 19, 2021

    Yes, I have the same errors in AE 2021. Actually I get to the point that I even have to reinstall VGA drivers, because my 4K resolution environment is switched back to very low resolution due to low memory.
    Never had these terrible issues before with After Effects CS6.

     

    Seriously, what the f**k Adobe does? An app in subscription model at this level of quality? Really no component, regression, etc testing? This is beta quality, NOT production!

     

    Isn't there a solution architect or better developers to properly maintain this memory hog application?

     

    Adobe could pay the best devs, as After Effects is getting more and more awkward with every new release!

    jordanc75789874
    Known Participant
    December 8, 2021

    I completely agree. I feel ripped of and really want an alternative to the adobe suite

    Participant
    November 7, 2017

    Sorry, I've been away from that project for a while and haven't had to deal with that issue.  Since then, not really any issues involving that problem that a disk cache purge can't fix.  Thanks for the help!

    BrianDavison
    Known Participant
    November 10, 2017

    I've been having a very similar issue. For me, when rendering multiple comps in a render queue, AE won't clear memory between renders, so it keeps on sucking up memory until my computer freezes with a 'Out of System RAM' dialogue box.

    It makes it nearly impossible to queue up projects of any kind of complexity.

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    October 10, 2017

    Hi A. Raitano, Did you try what Hussin suggested?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Gamers_Command_Center
    Participant
    February 12, 2018

    While this solution does work it is not an intuitive way to clear RAM usage. I'm currently working with several small objects that I'm trying to animate and I find my usage jumping up to my max (12GB) after animating 1-2 small objects. I've also experienced a similar issue with Photoshop when I am working with around 15-20 smart objects. My RAM usage jumps up to my limit and both of my screens go black and I am forced to power my desktop off manually.

    Hussin Khan
    Hussin KhanCorrect answer
    Participating Frequently
    October 1, 2017

    I had this annoying problems too. I can't RAM preview although I have dedicated almost all RAM for preview. My workaround is, clear the cache Edit>Purge>All Memory & Cache. Sometimes I have to restart AE 2017. Hope this helps?

    Mylenium
    Legend
    October 1, 2017

    This is not normal, but without seeing any hard evidence in the form of crash logs and possible the dumps to debug the memory addresses nobody can tell you much. This is definitely some memory leak and the bad news is that it could even be some system driver and may have nothing to do with the plug-ins or AE for that matter.

    Mylenium