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TomC93
TomC93
Participating Frequently
April 4, 2020
Answered

After Effects playback volume is quiet compared to Premiere - almost unable to work with

  • April 4, 2020
  • 6 replies
  • 14522 views

Hey there community!

I've been working with Premiere and After Effects via Dynamic Link for around 4 years now. I've not had this issue before. To summarise the issue: video clips in my Premiere timeline are nice and loud without any audio effects and no keyframed volume added, then I create a dynamically linked AE composition with those clips and without changing the volume of my speakers those same clips are almost impossible to hear in AE during playback. Creating animations that work alongside the audio is becoming increasingly tiring with this issue.

I recently updated my suite of AE, PP, PS and AI to CC2020, latest update. This hasn't happened before.

Sure I could manually increase the dB of each individual clip in AE, and this makes it less impossible to hear them, but still hard to hear them. And that seems like a bandade as opposed to an actual fix. 

Why is AE so quiet compared to PP? Could I have screwed up some settings somewhere? 

My audio output preferences seem to match between the two programs.

Any help is greatly appreciated! 

    This topic has been closed for replies.
    Correct answer LGPCB831

    Found a fix on another forum https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/38986864-bug-wrong-audio-settings-after-importing-premiere

     

    Workaround: after dynamic linking from premiere > after effects
    1.) Select all the footage that contains the audio you want (and that is significantly quieter in AE than in premiere)
    2.) Right click
    3.) Hover over Effects > click Remove All

     

    6 replies

    L
    LMSZ
    Participating Frequently
    December 3, 2021

    Yes, when I look under effects, I see two instances of "Stereo Mixer" that I definitely did not add. For whatever reason, these reduce my audio by about 60-80%. Oddly, they're not on clip of video.

     

    If you click on the fx button or on remove-->all effects, it will also get rid of stuff you probably want like keying so I think the real solution is to check each track for "Stereo mixer" under the effects and delete them. 

     

    Thanks for the help--I never would've thought to look there or suspected that would make any difference. I wonder how the @#$!@#$ it's getting added to my clips... This new version of AE is very unstable for me. 

    J
    Jim5C46
    Participant
    January 28, 2021

    I Solved the issue, following the advice @LGPCB831 . but a nondestructive way to achieve this is.

    Select all the audio in AE that is quiet. And disable the fx switch in the layers pannel.

    (its the between quality and sampling and frame blending) 

    Hope this helps, I couldn't figure out this issue for a while. 

      SPfoto
      SPfoto
      Known Participant
      March 6, 2021

      I confirm. This is 100% working for me. Anyway it's look lika a bug that we need to do this to have a coorrect volume of audio.

      L
      LGPCB831Correct answer
      Participant
      December 19, 2020

      Found a fix on another forum https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/38986864-bug-wrong-audio-settings-after-importing-premiere

       

      Workaround: after dynamic linking from premiere > after effects
      1.) Select all the footage that contains the audio you want (and that is significantly quieter in AE than in premiere)
      2.) Right click
      3.) Hover over Effects > click Remove All

       

        DiogoMP
        DiogoMP
        Participating Frequently
        April 20, 2021

        Iep! That's the solution.

        Finally! Thank you!

        Also the next one is a good option!

         

        Cheers!

          D
          davidm63996603
          Participant
          May 19, 2021

          THANK YOU! Yes, definatelly a bug that's causing two of the same Stereo Mixer effect. 

          N
          niklas.alden
          Participant
          November 9, 2020

          Hey there, I've got the exact same problem, and deleting the preferences didn't work. Did you solve it?

          TomC93
          TomC93Author
          Participating Frequently
          November 9, 2020

          Hi there! Unfortunately I did not. Sorry to not be any help. I've since moved onto a new PC and don't seem to have any noticabe issue with sound between the two programs. Have you updated to the latest versions of each? 

            N
            niklas.alden
            Participant
            November 10, 2020

            Thanks for answering!

            Yes, everything is updated, I've deleted prefs, tried changing the audio settings, but the volume is still extremely low. I have to crank everything to max to be able to work with audio at all... Going to try to reinstall AE, see if that works.

            B
            Community Expert
            Byron CortezCommunity Expert
            Community Expert
            April 4, 2020

            You should try deleting Ae preferences:

             

            Press Alt (Windows) or Option (Mac OS) while launching After Effects. You can release the Alt or Option key when the splash screen appears.

            To reset preferences and plug-in cache at the same time, hold down Control-Shift-Alt (Windows) or Command-Shift-Option (Mac OS) while the application is starting. Release the keys when the splash screen appears.

             

             

            Byron.
            Mylenium
            Mylenium
            Legend
            April 4, 2020

            You have not provided any info about your system nor your actual system audio settings, the respective preference settings or for that matter things like the volume setting on the preview panel. Just saying that there is an issue and speculating on it is not useful.

             

            Mylenium

            TomC93
            TomC93Author
            Participating Frequently
            April 4, 2020

            Hey there, thanks for the response. 

            True, I was hopeful that maybe someone has been through something similar and had a quick 'try this' suggestion.

            I'll do my best below to provide more info, although I'm not 100% sure what to send over other than the initial description of the issue:

            - Audio Hardward preferences in both Premiere and After Effects are set to Default Output: Speakers/Headphones (in this case it is my laptop speakers currently)
            - System is Windows 10, current version. Running on a Dell XPS 15 9560, Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s), 16GB RAM
            - Nothing special with audio settings for the system, I haven't messed around with them. Whilst jumping between PP and AE I have maintained constant volume level on the system
            - Where are volume settings in the preview panel? I've never come across them and can't seem to find any right now whilst looking (apart from the toggle sound on/off during preview, which is turned to 'on')

            Thanks again for your reply, hopefully what I've provided will give a better jumping off point. If there are any other details you'd like me to send please just let me know! 

              millencol1n
              millencol1n
              Participant
              September 6, 2020

              Hey!

               

              Same problem here, did you manage to solve it?

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