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Participant
September 29, 2018
Answered

After Effects Preview Color Error

  • September 29, 2018
  • 2 replies
  • 1014 views

Hey, I dont know if anyone else has this problem with AE 2018 but i can only see the real colors of the video if I preview in full. For example:

If anyone could help it would be greatly appreciated!!!

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    Hi malcomr,

    Sorry for your issue!

    This problem is related to the onboard graphics card driver. Please check this article on how to fix this: Resolution for an issue where green, purple, or pink haze appears in the Source and Program monitors in Premiere Pro.

    Thanks,

    Rameez

    2 replies

    Rameez_Khan
    Rameez_KhanCorrect answer
    Legend
    November 15, 2018

    Hi malcomr,

    Sorry for your issue!

    This problem is related to the onboard graphics card driver. Please check this article on how to fix this: Resolution for an issue where green, purple, or pink haze appears in the Source and Program monitors in Premiere Pro.

    Thanks,

    Rameez

    OussK
    Community Expert
    Community Expert
    September 29, 2018

    Most time issue, like this can be related to GPU, so be sure you have the latest update for your GPU driver , and some it can be related to the video it self and the codec used with this video, so if you only have issue with this video, the easy way is to convert the video using adobe media encoder.

    from the info of your video it look like it's H264 .MOV so i think it's better to convert your video to h264 .MP4

    Participant
    September 29, 2018

    Thanks so much for the help!

    Dave_LaRonde
    Inspiring
    September 29, 2018

    If you're going to transcode, DO NOT transcode to H.264.  Transcode to a good intermediate codec.