After Effects preview freeze when double-clicking a layer

My Logging file for my after effects problem that whenever I double click into a layer, it freezes my preview, more info in my other posts.

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Community Expert

Are you on windows or mac?
which version?

Participant

no it didnt i still have this problem

Legend

Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

Thanks,

Nishu

Participant

no it didnt. i still get a freeze

Thanks. The log file indicates:

* You're using the AE 2022 version of AE. Please start by updating AE to AE 2023/2024.

* The logs indicate AE can't properly access your GPU. Can you make sure to upgrade to newer GPU drivers?

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