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Error_Enjoyer
Participant
Oct 29, 2024 10:16 AM UTC
Question

After effects preview window black. Does anyone know a solution to this?

I'm having trouble with my project in After Effects. The preview of my video, "MS dag video," is completely black when I open the project. I can hear the audio when I play it, but there's no visual. I'm pretty new to After Effects, so I’m not sure if this is a common beginner mistake or something more complex.

 

Here’s what I’ve tried so far, but nothing has worked:

  • Updated Windows
  • Updated my graphics drivers
  • Updated After Effects

 

Specs

  • After effects V25.01
  • Windows 11
  •  

 

Does anyone have any other ideas on what could be causing this? Could it be a settings issue or something with my project file?

 

 

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1 reply

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
Oct 31, 2024 1:53 AM UTC

Would you check your graphic card you have used? Does it meet the system requirements? Have you already updated the driver?

 

https://helpx.adobe.com/after-effects/system-requirements.html

 

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