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Participant
November 9, 2019
Question

After Effects Problem on interface

  • November 9, 2019
  • 2 replies
  • 1010 views

I have a problem on After Effects. Ive intalled and uninstalled the program and no sucess. Somebody help me please, im on a hurry. 

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2 replies

Shivangi_Gupta
Community Manager
Community Manager
December 11, 2019

Hi there,

 

Thanks for your patience. Adobe After Effects has released a patch update which provide a fix for the duplicate preview issues. For more information, please check https://helpx.adobe.com/after-effects/kb/fixed-issues.html

 

Let us know if you have any other questions.

 

Thanks,

Shivangi

Participant
November 9, 2019

Participant
November 9, 2019

it gets double screen. ive intalled and uninstalled the program and it doesnt work

Community Expert
November 9, 2019

There are reported issues with GPU display acceleration on some systems. OS and AE version would help nail down the problem. Try turning all GPU acceleration off.