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genial78
Participant
May 19, 2019
Question

after effects ram preferences

  • May 19, 2019
  • 1 reply
  • 530 views

good after noon

please i have issue in my aftereffects 2019 i cant adjust the ram and He can not find it as per the attached photo.

kindly help

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    1 reply

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    May 19, 2019

    Maybe I'm missing something but what you have to do is assign RAM to other apps. If you set to 5GB, then AE will use 11GB. In fact, in a 16GB of RAM configuration, After Effects default assignment is 11GB for the RAM Shared with other apps (premiere, Prelude, AME, Photoshop and Audition) and 5GB reserved for other apps (OS, internet browser, etc)

    G
    genial78Author
    Participant
    May 20, 2019

    thanks for reply

    but i cant assign RAM every time when change the ram Returns as the attached picture

    please check video

    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    May 20, 2019

    Then try to delete the preferences file. As soon as you launch After Effects, hold CTRL+ALT+SHIFT keys. You will be prompted to delete the preferences file. Click OK, and continue. After Effects preferences will be reseted to their default.

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