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sararutherford
Participant
Sep 29, 2022 1:46 PM UTC
Question

After Effects Sapphire error Abort

Hello,

 

Recently I've been having some trouble with my Sapphire Plug-in, more precisely, the S_Shake effect. Whenever I try to render my composition, it always fails when it gets to the part that contains that effect. 

 

Also my After Effects displays some sort of error when the rendering fails, that says:

 

Sapphire Plug-ins error

 

Error: Out of memory allocating temp image handle of -1792071600 bytes.

 

*a picture of the error is attached*

 

Please help me, I've tried a lot of different methods to fix this for the past few days, like clearing the cache, disabling the gpu rendering and using software only, rendering through AE's rendering queue and AME etc.

 

Also my storage is far from full and I've got 23.1GB of available physical memory aka RAM.

 

My laptop's specs are specified here:

Asus Rog Strix G17 

Processor: Intel i7 10th generation (i7-1070H CPU @2.60 GHz, 2592 Mhz, 6 cores, 12 logical processors)

Installed RAM: 32 GB

64 bit

NVIDIA GeForce GTX 1660 Ti

 

 

Also i'm using After Effects 2021 and Windows 11, if it matters.

 

I don't know how useful this info is, but I hope somebody can help me.

 

Have a good day!

 

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2 replies

Participant
Aug 12, 2024 9:58 PM UTC

hey! Have you found the solution

 

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ToolfarmJP
Community Expert
Community Expert
Oct 3, 2022 9:00 AM UTC

Would you try to do two updates?

 

1. Sapphire update

https://borisfx.com/downloads/?product=sapphire&host=adobe

 

2. Graphic card driver

https://www.nvidia.com/Download/index.aspx?lang=en

 

 

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