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davidh5751681
Participant
March 21, 2022
Question

After Effects shows font which isn't installed

  • March 21, 2022
  • 2 replies
  • 494 views

I have the strangest problem: After Effects is showing me a font (Source Code) which isn't even installed on my Mac (and I've deactivated fontkit).

 

Since I need the font in all font-weights for a client I tried installing it. But After Effects still shows me the same 4 font-weights and is ignoring semi-bold (or all other new weights) which is the only version I need. It doesn't matter if I delete the font from my M1 Max or if I reinstall or if I try to synch via typekit. After Effects shows me the same 4 versions, but not the one I need - all other Adobe software like Premiere, Photoshop, Illustrator do show all font versions without a problem. On my older MB Pro it shows as well. And no other software has a problem with it, just After Effects. 

 

So I've completely de-installed creative cloud, deleted the font (and font cache), deleted the remaining Adobe folders and com.adobe.* manually, de-activated type-kit... and when I start After Effects now after re-installing it now: Source Code is showing the same 4 font-weights (even though it's not installed) but not showing the font-weight which I need. So I'm wondering where is After Effects getting this font from?  (and just to be sure: the After Effects beta has the same problem) - it's frustrating. 

This topic has been closed for replies.

2 replies

M
Mariff
Participant
September 26, 2023

Hi, I don't know if you ever found a solution for your issue, and I know it's been a long time since your post. But recently I had After Effects showing fonts that I believed weren't installed on my Mac until I realized they actually were installed but in another folder. So, just in case, this could help you (or someone else) somehow these are the different places I found fonts installed:

 

 

 

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
March 22, 2022

Hi davidh5751681,

 

Welcome to the community and sorry for your issue.

Are you able to use the font/style that is not installed but is available in After Effects? Also, does it happen with a particular font? What's the name of the font.

While uninstalling, did you manually remove the After Effects folder? There's a fonts folder in the After Effects install directory inside the Applications folder that can contain fonts.

Let us know.

 

Thanks,

Nishu

D
davidh5751681Author
Participant
March 22, 2022

Hi Nishu, 

 

thank you for your reply. The font is "Source Code Pro" - I can use regular, italic, bold and bold italic without the font being installed on my Mac. When I de-installed After Effects I also deleted all Adobe folders in library etc., deleted the cache, restarted several times - and if I'm looking right now there is no fonts folder in the After Effects install directory. 

 

Since it's a new machine I'm not sure if it has ever worked but I in my opinion I have the problem since I tried to install the font with font-kit (which I have now de-activated - but still the font is showing and usable as above - so strange).  I need the font to be in semibold, right now a success would be the font not showing at all since it isn't installed anywhere 🙂 

 

Just to add: I had the same problem with another font which was in font-kit but after deleting everything and re-installing the other font is working fine now. 

 

Best, 
David

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