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Participant
June 27, 2018
Question

After effects sticks to the top of the screen.

  • June 27, 2018
  • 3 replies
  • 695 views

I can't use after effects because the program is attached to the top of the screen and can't be moved.

I need a solution to this problem as soon as possible, I have a project that needs to be published soon.

I made a Screen-recording, after effcts cant move window.mp4

PS:I did the 7 test days, everything was great and today when I bought it, the program makes such difficulties, I hope I get that lost day back from them!

With kind regards

Leon Fankhauser  

    This topic has been closed for replies.

    3 replies

    Participant
    December 5, 2022

    Try: Ctrl+\

    Jose Panadero
    Community Expert
    Community Expert
    June 28, 2018

    Try to delete your AE Preferences. You can do it by holding COMMAND+ALT+SHIFT just before launching After Effects. This way, AE should show a window asking you to delete the preference file.

    Also, you can download Digital Rebellion's Preference Manager, an app that lets you delete the Prefs for the main video and audio apps for Mac.

    Participant
    June 28, 2018

    thank you for the quick answer, but unfortunately this key combination does not work.

    ToolfarmJP
    Community Expert
    Community Expert
    June 28, 2018

    Hello,

    Have you used the multiple monitors? Do you turn off the monitor unused?

    Participant
    June 28, 2018

    Hello Yes I use e second Monitor, I tried this, but its still the same...