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brad0875
brad0875
Inspiring
November 26, 2021
Question

After Effects Stopped Working

  • November 26, 2021
  • 1 reply
  • 323 views

Hello,

 

All of a sudden AX wont load at all. It automatically shows the pop up of a Crash Report. I was running version 18.2 I believe and everything was fine until I tried to update to 22. It also gives me some graphics card Open GL? driver issue...

 

I have no idea. Uninstalling and reinstalling older versions doesn't work. No idea what happened or how to resolve this, would love HELP! Thank you

brad

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1 reply

nishu_kush
nishu_kush
Legend
November 27, 2021

Hi brad0875,

 

Sorry for the crash.

Could you share the crash report with us? Third-party plug-ins which are not supported by the OS or the new After Effects version could cause this issue. Try removing if you're using any of them? Also, please share a screenshot of the error that you get and your system specs (CPU, GPU, RAM, OS verison). It'll help us to understand the issue better.

Looking forward to your response.

 

Thanks,

Nishu

    brad0875
    brad0875Author
    Inspiring
    November 27, 2021

    Predator - PH317-24

    32GB RAM

    Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz

    OS - Windows 10

    * it's worked fine until i updated to 22 i believe. never had an issue like this. thanks for your time and help.

    brad

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