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Inspiring
June 11, 2019
Question

After Effects stopped working all of a sudden...

  • June 11, 2019
  • 3 replies
  • 737 views

Hi,

I was working successfully with After Effects CC 2019 (16.1.1).

However, I was tired of Bridge opening my PSD files with After Effects, so I reset Bridge (cmd + alt + shift when opening Bridge).

Since then, After Effects isn't working anymore; playback with the spacebar doesn't work, nothing appears in the Composition panel, and After Effects freezes when I try to close a project.

I restarted my MacBook Pro numerous times, I reset After Effects (cmd + alt + shift when opening), I uninstalled and reinstalled it, and it still doesn't work.

What's going on?

Thanks!

    This topic has been closed for replies.

    3 replies

    Inspiring
    June 15, 2019

    Here are my computer specs:

    I'm really not doing anything exceptional: I'm doing all the tutorials here: Tutoriels After Effects  and a lot of them require CC 2019.

    Thanks.

    OussK
    Community Expert
    Community Expert
    June 12, 2019

    also try to run AE from different user

    Inspiring
    June 12, 2019

    also try to run AE from different user

    Thanks! But I'm not sure how to do that...

    OussK
    Community Expert
    Community Expert
    June 12, 2019

    simply try to create new user with administrator permission and log in using user,, here's a guid how to create new user macOS Sierra: Set up users, guests, and groups on your Mac 

    ToolfarmJP
    Community Expert
    Community Expert
    June 12, 2019

    Hello,

    I am not sure the cause is related to Bridge or not. In order to clarify the cause, can you try to launch After Effects after you uninstall Bridge?

    Inspiring
    June 12, 2019

    I uninstalled Bridge 2018 and 2019 (CS5 and 2017 are still on my computer).

    I uninstalled and reinstalled AE.

    No success.