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2 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
February 8, 2017

Hi Heidi Strand,

Hope you are OK. We never heard back from you. Did you ever solve your issue? Please let us know what you did to solve it.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
V
Viktor Racz
Participant
February 23, 2017

Hey Kevin,

I am getting this too! I wanted to import a Premiere Pro sequence into a new AE project (as I did many times in the past), and I constantly get this "strange situation" error message, which btw won't even go away, basically freezes AE, so every time I have to shut it down from the task manager. Strange, never seen it before. Can you help? I attached a snap.

Thx

Viktor

Szalam
Community Expert
SzalamCommunity Expert
Community Expert
February 23, 2017

Your issue is happening at a totally different step in the process, so the cause may be different despite the symptom being the same. Can you answer some of the questions Mylenium asked? OS, system hardware, exact AE version number, contents of the Premiere project, etc.

How are you doing the import?

Mylenium
Mylenium
Legend
January 4, 2017

Nobody can tell you much without knowiung your exact AE version, system info and what items are imported in the project window. This could be some issue with accessing the files and collecting their media info or generating thumbnails, after all....


Mylenium

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