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christinem42037195
christinem42037195
Inspiring
Nov 19, 2024 3:25 PM UTC
Question

After Effects to TikTok problem

Hi,

Can anyone please help me with an issue I'm having with an AE video that I loaded to TikTok?  I made the video to TT Spec.  1080 x 1920 (i.e Portrait orientation) and less than the 500MB. When it plays on a phone the image is small on the screen. I've written to TT but no helpful response...just keeps asking me to send the link, which I have several times.

I did use 25fps and found out later that 60fps is better but can't imagine that would be the problem.

I used media encoder to render. H264 - High Quality HD - MP4

I've added photos of my settings

Thank you

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    8 replies

    thepixelsmith
    Community Expert
    thepixelsmithCommunity Expert
    Community Expert
    Nov 20, 2024 2:45 PM UTC

    The preset that include a size in there name are going to resize your comp to fit.

    If you look for a preset that says "match Source" that will work better.

    Good luck.

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    Jerron Smith | www.thepixelsmith.com
      christinem42037195
      christinem42037195Author
      Inspiring
      Nov 21, 2024 5:59 PM UTC

      Thank you. I obviously misssed that option!. Will give it a try.

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      Warren Heaton
      Community Expert
      Warren HeatonCommunity Expert
      Community Expert
      Nov 20, 2024 4:47 AM UTC

      That preset scales the vertical clip to fit 1920 x 1080.  Use "Match Source - High Bitrate" or "Match Source - Adaptive High Bitrate".

       

       Another option is to add the Comp to the Render Queue and use Best Settings / H264 - Match Render Settings - 15 Mbps.

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        christinem42037195
        christinem42037195Author
        Inspiring
        Nov 21, 2024 5:59 PM UTC

        Thank you so much. It was driving me mad! Couldn't work out what options I had missed.

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        Community Expert
        RobShultzCommunity Expert
        Community Expert
        Nov 19, 2024 9:56 PM UTC

        I like using Media Encoder because of the nice listing on output preset options. You may want to give it a try.

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        christinem42037195
        christinem42037195Author
        Inspiring
        Nov 21, 2024 5:56 PM UTC

        Thank you for the reply. I do use media encoder, will now check out the presets. 🙂

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        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        Nov 19, 2024 3:27 PM UTC

        in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

        p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



        <"moved from using the community">
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        christinem42037195
        christinem42037195Author
        Inspiring
        Nov 21, 2024 5:55 PM UTC

        Thank you!. Yes, I did have trouble find the right place to ask 🙂

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